Terms and Conditions

1. Use of This Website

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This website is provided for general informational, ordering, and inquiry purposes. You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.

You may not:

• use the website for fraudulent or unlawful purposes

• attempt to gain unauthorized access to the website or its systems

• interfere with the website’s functionality or security

• copy, reproduce, or distribute website content without written permission

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2. Products and Services

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Tigerhawk Sandwich Co. offers food, beverages, takeout, and catering services. All items and services are subject to availability. We reserve the right to modify, suspend, or discontinue any menu item, pricing, service, or offering at any time without prior notice.

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We make reasonable efforts to accurately display menu items, descriptions, and pricing, but we do not guarantee that all information is always current, complete, or error-free.

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3. Online Orders

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If you place an order through our website or a linked third-party ordering platform, you agree to provide accurate and complete information.

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By placing an order, you understand and agree that:

• all orders are subject to acceptance and availability

• estimated pickup or fulfillment times are approximate only

• menu items, ingredients, and pricing may change without notice

• we may cancel or refuse an order in our discretion, including in cases of suspected fraud, pricing errors, or item unavailability

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Once an order is submitted, changes or cancellations may not be possible depending on preparation status.

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4. Payments

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All prices listed are in U.S. dollars unless otherwise stated. You agree to pay all charges associated with your order, including applicable taxes, fees, and charges.

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Payments processed through third-party platforms are subject to the terms and privacy policies of those third parties. Tigerhawk Sandwich Co. is not responsible for errors, delays, or issues caused by external payment or ordering providers.

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5. Catering Services

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Catering inquiries submitted through this website do not guarantee availability or confirm a booking. All catering requests are subject to review, scheduling, menu confirmation, and final approval by Tigerhawk Sandwich Co.

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Additional terms may apply to catering orders, including:

• deposit requirements

• final guest counts

• cancellation deadlines

• delivery or setup fees

• event-specific service terms

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A separate written agreement, quote, or invoice may govern catering services once confirmed.

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6. Allergies and Dietary Information

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Our food may contain or come into contact with common allergens, including but not limited to peanuts, tree nuts, dairy, eggs, soy, wheat, fish, and shellfish.

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While we make efforts to accommodate dietary preferences and allergy-related requests, we cannot guarantee that any item is completely free of allergens or cross-contact. Customers with food allergies or dietary concerns should contact us directly before ordering.

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7. Hours, Availability, and Service Changes

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Business hours, service areas, menu availability, and fulfillment options may change without notice due to operational needs, weather, staffing, seasonal demand, or other factors.

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We are not liable for delays, temporary closures, item shortages, or service interruptions.

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8. Intellectual Property

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All content on this website, including text, graphics, branding, logos, images, layout, and design elements, is the property of Tigerhawk Sandwich Co. or its licensors and is protected by applicable intellectual property laws.

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You may not use, copy, reproduce, republish, or distribute any content from this website without prior written consent.

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9. Third-Party Links and Services

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This website may contain links to third-party websites, platforms, or services, including online ordering systems, social media pages, maps, or payment processors. These third-party services operate independently and are not controlled by Tigerhawk Sandwich Co.

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We are not responsible for the content, policies, availability, or practices of any third-party sites or services.

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10. User Submissions

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If you submit a contact form, catering inquiry, feedback, or other information through the website, you agree that:

• the information you provide is accurate and not misleading

• you will not submit unlawful, harmful, or abusive content

• we may use your submission to respond to your inquiry or provide services

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Submitting a form does not create a contractual relationship unless and until we confirm services in writing.

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11. Disclaimer of Warranties

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This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law.

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Tigerhawk Sandwich Co. does not guarantee that:

• the website will be uninterrupted, secure, or error-free

• the content will always be accurate or current

• defects will be corrected immediately

• the website will be free of viruses or harmful components

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12. Limitation of Liability

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To the fullest extent permitted by law, Tigerhawk Sandwich Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website, your inability to use the website, reliance on website content, or any order, inquiry, or service obtained through the website.

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Our total liability for any claim relating to the website or services shall not exceed the amount paid by you, if any, for the specific service or order at issue.

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13. Indemnification

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You agree to defend, indemnify, and hold harmless Tigerhawk Sandwich Co., its owners, employees, affiliates, contractors, and service providers from and against any claims, damages, liabilities, costs, and expenses arising from your use of the website, your violation of these Terms and Conditions, or your misuse of any services provided.

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14. Privacy

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Your use of this website is also subject to our Privacy Policy. By using this website, you acknowledge that you have reviewed our Privacy Policy.

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15. Governing Law

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These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

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16. Changes to These Terms

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We reserve the right to update or revise these Terms and Conditions at any time. Changes will become effective when posted on this page. Your continued use of the website after any updates constitutes your acceptance of the revised terms.

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17. Contact Information

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If you have questions about these Terms and Conditions, please contact:

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Tigerhawk Sandwich Co.
Oak Bluffs, Martha’s Vineyard, MA
Email: hello@tigerhawkmv.com
Phone: (508) 338-7306