Privacy Policy

1. Information We Collect

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We may collect personal information that you voluntarily provide to us through this website, including when you:

• submit a contact form

• request catering information

• place an online order through our website or linked platform

• send us an email

• communicate with us through the website

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The information we may collect includes:

• name

• email address

• phone number

• event details or catering request information

• order details

• any message or information you choose to submit

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We may also collect certain non-personal information automatically when you use the website, such as:

• IP address

• browser type

• device type

• pages visited

• date and time of access

• referring website or traffic source

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2. How We Use Your Information

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We may use the information we collect to:

• respond to questions or customer service requests

• process or support food orders

• review and respond to catering inquiries

• communicate with you about your request or order

• improve our website, services, and user experience

• understand website traffic and visitor behavior

• maintain website security and prevent misuse

• comply with legal obligations

 

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3. Online Ordering and Third-Party Services

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Our website may link to or integrate with third-party platforms for online ordering, payments, maps, analytics, social media, or other business functions. When you interact with those third-party services, your information may be collected and processed according to their own privacy policies and terms.

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Tigerhawk Sandwich Co. is not responsible for the privacy practices, content, or policies of third-party websites or service providers.

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4. Cookies and Tracking Technologies

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Our website may use cookies, pixels, analytics tools, and similar technologies to improve site performance, understand visitor behavior, and support marketing efforts.

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These tools may collect data such as:

• browser activity

• pages viewed

• time spent on the site

• device and usage information

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You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

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5. How We Share Information

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We do not sell your personal information. We may share your information only as needed in the following situations:

• with service providers that help us operate the website or support our services

• with online ordering or payment platforms involved in processing orders

• with website hosting, analytics, or technical support providers

• when required by law, legal process, or government request

• when necessary to protect our business, website, customers, or legal rights

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6. Data Security

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We take reasonable steps to protect the information submitted through our website. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially reasonable measures to protect your information, we cannot guarantee absolute security.

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7. Data Retention

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We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, supporting services, maintaining records, and meeting legal or operational obligations.

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8. Children’s Privacy

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This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to delete it.

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9. Your Choices

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You may choose not to provide personal information through our website, but doing so may limit your ability to submit forms, request catering information, or complete certain actions.

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If you would like to update, correct, or request deletion of information you previously submitted, please contact us using the information below.

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10. Third-Party Links

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This website may contain links to third-party websites, including social media platforms, ordering systems, and map services. We are not responsible for the privacy practices or content of those third-party sites.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

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12. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact:

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Tigerhawk Sandwich Co.
Oak Bluffs, Martha’s Vineyard, MA
Email: hello@tigerhawkmv.com
Phone: (508) 338-7306